Cancellation or rebooking of appointments must be done with 24 hours of notice. Cancellation or rebooking of appointments only accepted during our business hours. Minimum $25 or 10% of service booked cost (whichever amount is greater). In certain package situations, the customer has the option of voiding a single session opposed to paying the $25 fee. Cancellation/rebooking fee is charged with less than 24 hours of notice.
Please note; regardless of getting a reminder call or email or sms, it is the sole responsibility of the customer to be aware of their appointments.